Shipping policy

SHIPPING POLICY

HOW MANY DAYS IT WILL TAKE TO SHIP MY PRODUCT?
We typically ship your product same day or within 48 hours once you place the order with us. Although it can be vary during holidays and festive season.

 

HOW LONG WILL IT TAKE TO REACH?
Well it depends on your location.

Average shipping time to the United States: 3-5 business days

Average shipping time to International: 3-5 business days

These dates vary due to carrier shipping practices, delivery location, and during holidays.

 

WILL I RECEIVE A TRACKING NUMBER?
Yes, after shipping your product we will send you a tracking code which you can use to track your order. You will get the tracking info same day once we ship your order.

 

CAN I CANCEL MY ORDER?
Once the product has shipped it will be not possible to cancel your order.

 

MY ITEM ARRIVED DAMAGED 
We do ship every item with extra padding. But sometimes it happens. If you receive any damaged item or broken item please contact us immediately after receiving the package. Also, do not forget to mention the order number. We will contact you as soon as possible to solve the issue.

 

If you still have any further questions please contact us through email at: info@tentoesdown.com

Typically we answer within 12-24 hours.